Privacy Policy

Updated: February 1, 2025

Welcome to Kitchn, a sexual wellness brand committed to providing high-quality sexual wellness products. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website enjoykitchn.com or interact with us in any way.

1. Personal Data Collection

We collect the following types of personal data:

Information You Provide Directly:

  • Name, age, gender (if applicable), and other demographic details

  • Contact details including billing and shipping addresses, phone numbers, and email address

  • Purchases and order history

  • Communication preferences and correspondence with us

Automatically Collected Information:

  • Your online browsing activity on our website, including items stored in your shopping cart

  • IP address and device information

  • Location data (if permitted by your device settings)

  • Cookies and tracking technologies for analytics and marketing purposes

Information from Third Parties:

  • We may collect data from third-party platforms (e.g., social media if you interact with us there) or publicly available sources

2. How We Use Your Data

We use your personal data to:

  • Fulfill orders and process payments

  • Provide customer support and respond to inquiries

  • Improve our products and services through research and development

  • Conduct marketing campaigns, including sending promotional emails and advertisements

  • Prevent fraud and ensure website security

  • Comply with legal obligations

3. Service Providers

We may share your personal data with trusted third-party service providers, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Marketing and advertising agencies

  • IT and security providers

These service providers are required to protect your data and use it only for the purposes specified.

4. Legal Obligations

We may disclose your data when required to do so by law, such as:

  • Responding to legal processes, such as subpoenas or government requests

  • Protecting the rights, safety, and property of Kitchn, our customers, and the public

5. Tracking Tools, Advertising & Opt-Out

We use cookies and similar tracking technologies to enhance your experience and for advertising purposes. You may opt out of certain tracking and targeted advertising through:

  • Browser settings (to disable cookies)

  • Industry opt-out tools (such as the Digital Advertising Alliance)

  • Clicking the “unsubscribe” link in marketing emails

For SMS marketing, reply with "STOP" to opt out of text messages.

6. Data Security & Retention

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. While no system is completely secure, we follow best practices such as encryption and secure payment processing.

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Personal Data of Children

Our website and services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take steps to delete the information.

8. State Law Privacy Rights (USA)

Certain states, such as California, grant additional privacy rights, including:

  • The right to request access to the personal data we have collected about you

  • The right to request deletion of your personal data

  • The right to opt out of data sharing for targeted advertising purposes

If you wish to exercise these rights, contact us at team@enjoykitchn.com.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: team@enjoykitchn.com