Updated: February 1, 2025

Welcome to Kitchn (the “Site”), a leading sexual wellness brand. By accessing or using our Site, you agree to comply with and be bound by the following terms and conditions (the "Agreement"). Please read these Terms and Conditions carefully before using our Site.

1. Acceptance of Terms

By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree with these terms, please discontinue using the Site immediately.

2. Changes to Terms and Conditions

We reserve the right to modify, update, or change these Terms and Conditions at any time, with or without notice. All changes will be posted on this page with the updated date. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

3. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Site and make purchases. By using the Site, you represent and warrant that you meet this age requirement.

4. Account Registration

To place an order, you may need to create an account on the Site. You agree to provide accurate and complete information during the registration process and to update your details as necessary. You are responsible for maintaining the confidentiality of your account login details and agree to notify us immediately of any unauthorized use of your account.

5. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

6. Product Availability

All products offered on the Site are subject to availability. We reserve the right to limit the quantity of products available for purchase or to discontinue the sale of any product at our discretion. We make every effort to provide accurate product descriptions and availability status, but we cannot guarantee that every product will be in stock.

7. Pricing and Payment

All prices listed on the Site are in USD and are subject to change without notice. Prices do not include taxes or shipping fees, which may be added at checkout. We accept payments via major credit cards. By placing an order, you authorize us to charge the total purchase price to the payment method you provided.

8. Shipping and Delivery

We offer shipping services to certain regions. Shipping costs and delivery times will be calculated at checkout. You agree to provide accurate shipping information, and we are not responsible for delays due to incorrect address details or other external factors beyond our control.

9. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied, please refer to our Return and Exchange Policy for instructions on how to request a return or exchange. Due to the nature of certain products, some items may be non-returnable.

10. Use of Products

You are responsible for reading and understanding the instructions for use, care, and maintenance of products purchased from our Site. We do not take responsibility for misuse or damage resulting from improper handling of any products purchased. If you have concerns about a product's safety or use, we recommend consulting a healthcare professional.

11. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Kitchn or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our express written consent.

12. Prohibited Conduct

You agree not to engage in any of the following activities:

• Use the Site for illegal, fraudulent, or harmful purposes

• Violate any applicable laws or regulations, including those governing sexual wellness and adult products

• Engage in any activity that may harm or disrupt the operation of the Site or compromise the security of the Site or its users

• Post or transmit any offensive, defamatory, or harmful content

13. Disclaimers

The products and services provided on the Site are for informational purposes only. We make no guarantees or warranties about the efficacy, safety, or quality of products. We are not responsible for any injury, harm, or damage resulting from the use of any product.

14. Limitation of Liability

To the maximum extent permitted by law, Kitchn, its affiliates, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any products purchased from it.

15. Indemnity

You agree to indemnify, defend, and hold harmless Kitchn, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees, arising from your use of the Site or violation of these Terms and Conditions.

16. Dispute Resolution

Any disputes arising from your use of the Site or purchases made through the Site shall be governed by the laws of Connecticut, without regard to its conflict of laws principles. Any legal action shall be conducted in Connecticut.

17. Severability

If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

18. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: team@enjoykitchn.com